Oso Stretch & Wellness ("we," "our," or "us") is committed to protecting the privacy and security of our clients' and visitors' personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, use our services, or engage with us in any manner.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes, but is not limited to, your name, email address, phone number, mailing address, date of birth, and payment information when you sign up for our services or communicate with us.

Health Information: As part of our services, we may collect information regarding your health status, medical history, and wellness goals. This information is collected to provide tailored wellness services and ensure your safety during sessions.

Usage Information: We may collect information about how you interact with our website and services, including your IP address, browser type, pages viewed, and the dates/times of your visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision: To schedule and provide wellness services, manage your account, process payments, and communicate with you about your appointments.

Personalization: To tailor our services to your specific needs and preferences, including offering customized wellness plans.

Legal Compliance: To comply with applicable laws, regulations, and legal processes in the state of Texas, including McLennan County.

Marketing and Communication: To send you promotional materials and updates about our services, events, and promotions, provided you have opted in to receive such communications.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT support, and marketing agencies. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their functions.

Legal Obligations: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or to protect the rights, property, and safety of Oso Stretch & Wellness, our clients, or others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security

We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include physical, technical, and administrative safeguards.

However, no data transmission or storage system is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Access and Correction: You have the right to access and correct your personal information by contacting us at the provided contact information.

Opt-Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us directly.

Data Deletion: You may request the deletion of your personal information, subject to certain legal and contractual obligations.

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete that information as soon as possible.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Oso Stretch & Wellness

Address: 6600 Sanger Avenue, Waco, TX 76710

Email: [email protected]

By using our services or providing us with your personal information, you agree to the terms of this Privacy Policy.